Email Notifications

Accept notifies full access team members of important account activity as well as the latest features, news and tips. Here are a few helpful things to remember about notifications from Accept:

• Notifications are sent to the email address of full access team members by default.

• While you can’t choose to have transactional notifications (payment and transfer alerts) sent to an alternate email address, a forwarding rule can be set up within your email provider’s settings.

• Transactional notifications can’t be sent to multiple email addresses.

• Notification emails are not sent for cash transactions.

Manage Email Notifications

To manage your notifications:

1. Visit Email Notifications on your online Accept Dashboard.

2. Update your preferences > click Save.

Email Delivery Issues

There are several possible reasons why you may have trouble receiving emails from Accept:

• Emails from Accept have gone to spam/junk email folder in your inbox. Check your spam folder or other email filters to rule this out.

• Emails from Accept have been blocked by your internet service provider or mobile phone network provider. To change your mobile email filter settings to accept emails sent from Accept, add these Accept domains to your safe list:

  • @accept.io

  • @messaging.accept.io

• An incorrect email address has been registered with Accept. To update your email, you will need to re-enter your password.